IconNet – Digital Choice SA aims at the highest quality of the products it produces for its partners. If the product you receive does not meet your expectations due to wear and tear when delivered to you or a manufacturing defect, you have the right to return it within 10 days of the date of receipt and we will proceed with repair or replacement.
In cases where damage is caused by misuse, we undertake to correct the problem with your own charge, depending on the damage. Likewise in cases where you want a change on the inside or outside of the album. Please note that throughout the production process, the product is under supervision until it is completed and thoroughly tested before packaging and shipped to you.
Also, the production process of an order can not be stopped once the job has been started.
Important notes: All digital albums go through color control before printing, with the aim of better color rendering and tonality.
We do not interfere with:
- Grammatical, syntactical and editorial errors in texts and logos
- Low resolution images that may appear blurry in the final print
- Any design – visual choice you made (size, layout, colors, style, spreads etc)
Probably the color effect differs from what you see on your screen. You can send us a test before the first order and see the difference in color rendering and tonality accordingly.